Zero-Hour Hell

Right now as I write this post I am sat at a desk in a call center. I have lost all motivation to do the job and will not book any shifts next week. I am rebelling from the powers that be and refusing to play the game.

In this employee hell which I am living, I no longer choose to be the prawn in this game of psychological chess. The targets set are beyond logical and reasonable remit and are used as a weapon to scold members of staff. In this Zero-Hour hell, having a bad day can result in being sent home early without pay.

Having been born in the United Kingdom during the 1980’s, Zero Hour contracts are a growing phenomenon which during times of ‘austerity‘ have been used by the Conservative Government as a baton to beat the working class with.

Zero Hour contacts strip away employee rights whilst providing employers extra flexibility around recruiting and dismissing staff. This has lead to a culture of financial instability among the unskilled working-class & millennial generation within the British workforce. Zero-Hour contracts disproportionately benefit UK employers; helping them to downgrade job roles, avoid spending money on training & development and put profit before social good.

The company I work for does not care about the financial implications of cancelling shifts or sending employees home early for not meeting targets. Supervisors spend more time analyzing performance related data and neglect communicating in an acceptable manner with their colleagues. Spreadsheet culture has turned the British workforce into drones doing what they are told, in order to survive in an unbalanced economy.

The majority of the British workforce in London are working in unskilled positions with no progression route to improve salaries. This means the working class are applying for low skilled, low paid roles within an over-competitive job market. The digital divide has insured that citizens without Internet access have less of a chance of finding decent jobs. As more job seekers move into the city for work, unskilled & working-class Londoners suffer the consequence of a booming super competitive Zero-Hour job market.

With individuals from outside London happy to work on Zero-Hour contracts and sometimes below the living wage. Working-class Londoners are being priced out of the economy. As more people rent private rooms in shared homes while working in well paid semi-professional roles; working-class and unskilled Londoners struggle to move out of their parents homes as the lack of social housing and influx of extortionate private accommodation has played a major part in stifling the social mobility of the working-class.

This is why we need to rebel. As I have spent 1 hour typing this article on my phone during my shift. Others need to follow suit and take back control and power over your lives. Stop accepting the pressure of targets and find the loopholes which allow you to get paid for less.

If your own government doesn’t care about your contributions to society why should you care about your company you work for? Especially if you are on Zero-Hour contact. Zero-Hour contract means you are disposable just like toilet paper.

If you are on a Zero-Hour contract and you can manipulate the computer or data to make it appear that you are on target without the stress or worry of being sent home then seriously consider rebelling. These places don’t care and unless you need a reference I wouldn’t worry about getting sacked as there will always be another Zero-Hour position to take up. Unless we vote for an anti-austerity party in the next general election we will continue to live in a Zero-Hour hell.


(Glad to be back) 😊

    • Phil
    • September 30th, 2016

    and the staff are effectively being encouraged to take short cuts which means that the service being provided is compromised. I wonder what the clients would think if they realised this?

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